FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
| Order type | Production Time | Standard Shipping | 2 Day Shipping | Next Day Shipping |
| Paper or Canvas (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Acrylic or Metal (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Print & Frame Presentations | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Custom Canvas Art | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Sample Packs | 3 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
^ We stock some popular sizes, produced much more quickly.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
HOW MUCH DOES THE SHIPPING COST?
The shipping price is calculated based on weight coefficient of each item.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight and shipping destination.
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail or FEDEX International.
PLEASE NOTE: The print vendor is currently facing a 7 business day delay on all orders. Their team is working diligently to get orders out. They are working as efficiently as possible while following required guidelines to ensure the safety of their workers.
Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.
All sales are final. We do not provide a refund based on customer preference. We will provide a no charge replacement for any quality issues or orders damaged in shipping. If the item is damaged we will request to have the order returned to us and once received we will issue a replacement. For a replacement, please contact teresawestcarter@gmail.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.
Unless your order has already gone into production you can cancel it. Please contact teresawestcarter@gmail.com as soon as possible if you need to cancel your order.
For a replacement, please email teresawestcarter@gmail.com
You can reach out at any time by email at teresawestcarter@gmail.com
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